SAFETY. TRUST. RELIABILITY.
Trust us to get you to your destination safely and on time.
Worcester Taxis Ltd is a local taxi company based in Worcester, providing taxis, cabs & private hire 24 hours a day. We are an independent network of fully licensed and DSB checked taxi & private hire drivers here to help you get to your destination as smoothly and effectively as possible with the emphasis on safety & communication. We are the leading providers of airport transfers & long distance travel in Worcestershire with over 30 years of experience. The diversity and flexibility of our taxi service means that Worcester Taxis Ltd is the ideal choice for anyone looking for a professional taxi company. We can tailor services to meet any specific requirement. We cover all local Worcester areas, surrounding towns & villages, all UK airports, seaports and train stations.
At Worcester Taxis Ltd we offer a reliable and competitively priced airport transfer service in & around Worcester to all UK airports. For airport pickups all flights are monitored minutely and periodically so you dont carry the extra charge of waiting time. Our service covers all major UK airports inc ,Birmingham, Heathrow, Gatwick,London Stansted, Luton, Bristol ,East Midlands and Manchester.
Worcester Taxis Ltd offer an unrivalled long distance taxi service from Worcester, Malvern, Pershore & Droitwich to any national destination at any time of day. For all long distance journeys prices are fixed at an agreed rate before hand. This service is available 24 hours a day without any advance payment. Our dropoff coverage includes all parts of England, Scotland and Wales.
Local Taxi Hire.
Worcester Taxis Ltd offer unbeatable taxi hire, from family saloon cars to people carriers - all at low, affordable prices. Let Worcester Taxis take the pressure off your travel by taking you and your friends to your chosen location or event & bring you back. Our private hire saloons, hackney cabs and 7 seater's are perfect for days out, business meetings & local general travel.
If you are arriving at Worcester Foregate / Worcester Shrub Hill and need onward travel or need a taxi to either station you can be guaranteed Worcester Taxis Ltd will be the best company for the job. For onward travel we advise booking at least 2 hours in advance and provide a mobile contact number so we can text you your driver and vehicle details and have your taxi ready and waiting for you as soon as you arrive.
A range of vehicles for any type of journey.
Your rights as a passenger.
When you hire a taxi or pre-book a private hire vehicle you have certain rights. These are:-
The driver must charge no more than the fare that is shown on the meter unless the fare is agreed before the journey commences.
The driver must take you to your destination by the shortest possible route unless you instruct otherwise.
The driver must not allow other passengers to share the vehicle without your agreement. When requested, the driver should assist in loading and unloading luggage and should also carry it to or from a house, station or place where the passengers are taken up or set down.
The driver should not smoke in his vehicle as it is now part of the new smokefree laws.
You are entitled to be covered by adequate insurance for the duration of your journey. You may not be covered if the number of passengers carried exceeds what is permitted by the licence. Each person is a passenger regardless of age. You may not be covered if in the case of private hire, you are carried in the vehicle without pre-booking your journey with Worcester Taxis Ltd office beforehand and there is an accident caused by the driver of that vehicle.
Making a complaint.
If you have a problem with a taxi or taxi driver's behaviour, or you believe a vehicle to be unlicensed, report it immediately to us by calling on 01905 700777 or email: email@example.com. If the problem involves a criminal act, report it to the West Mercia Police. In an emergency, call 999.
If you're unhappy with the fare, quality of vehicle, driving or behaviour of the driver or any other issue, make your complaint to the driver first and if there is no resolve then call us 01905 700777 or email: info@worcestertaxis,net.
Worcester Taxis Ltd as a licensed taxi operator has a duty to record any complaints, including keeping details of actions taken following a complaint.
Note taxi and driver details. Try to note as much information as possible, including:
the taxi’s licence plate number
the driver’s licence number (normally shown on their badge)
time, date and location of the incident